Skip to navigation Skip to main content Skip to footer Website's SVG icons
  1. FAQ

Check-in is available from 2:00 PM, and check-out is until 12:00 PM for reservations made directly through our official website, by phone, WhatsApp, or email. Please check the applicable times for reservations made through other booking channels.

Yes. Both services are subject to availability and may incur an additional charge. We recommend requesting them in advance.

Hotel Madero is located at Rosario Vera Peñaloza 360, Dock 2, Puerto Madero, one of Buenos Aires' most exclusive neighborhoods, with easy access to the city's main tourist attractions, restaurants, and business districts.

 

Some rates include the Madero Breakfast, served at Rëd Restó & Lounge from 6:30 AM to 10:30 AM, while others do not. We recommend checking the conditions of your selected rate at the time of booking.

Please note that room service is available for an additional charge, and the menu may differ from the restaurant's menu.

 

Yes. Parking is available for guests, subject to availability and at an additional charge.

 

Yes. Complimentary high-speed Wi-Fi is available throughout the hotel, including all guest rooms and public areas.

 

Yes. Guests have complimentary access to Madero Spa during their stay, including the heated indoor pool, outdoor jacuzzi, dry sauna, and fitness center.

Opening hours:

  • Monday to Friday: 7:00 AM – 10:00 PM
  • Weekends & Public Holidays: 8:00 AM – 9:00 PM

Spa treatments require prior reservation and are available at an additional cost.

For reservations or more information, please contact:
Email: spa@hotelmadero.com
WhatsApp: +54 9 11 6677-1984

 

Yes. We offer several Day Spa experiences, perfect for enjoying a relaxing day without staying at the hotel.

For rates, availability, or reservations, please contact our Spa team:
Email: spa@hotelmadero.com
WhatsApp: +54 9 11 6677-1984

 

You can book directly through this website or contact our Reservations team, who will be happy to assist you.

Email: reservas@hotelmadero.com
Phone: +54 11 5776-7700
WhatsApp: +54 11 5513-5133

 

We will require each guest's full name, contact information, and a valid credit card to guarantee the reservation (cardholder's name, card number, expiration date, and security code).

For reservations made through our official website, our Reservations team will contact you to confirm your credit card details.

We accept:

  • Credit cards
  • Debit cards
  • Cash (ARS and USD)
  • QR payments through any supported payment platform

Please note that all credit and debit card charges are processed in Argentine Pesos (ARS).

Flexible reservations may be modified or cancelled free of charge up to 24 hours prior to arrival.

 

Yes. A credit card is required at check-in to guarantee incidental expenses. A pre-authorization of ARS 100,000 per night will be requested.

If your stay has not been prepaid, the guarantee will cover the total accommodation amount plus any additional charges.

 

We welcome dogs weighing up to 8 kg (17.5 lbs).

Please contact us before booking to learn about our current pet policy. Pet-friendly accommodations are not available in all room categories.

Yes. Hotel Madero is a 100% smoke-free property. Smoking anywhere on the premises will result in a penalty fee.

 

Yes. We can arrange transfers to and from the airport or any other destination.

This service is subject to availability and an additional charge.

For reservations or more information, please contact our Concierge team:
Email: concierge@hotelmadero.com

 

Yes. Minors must be accompanied by a parent or legal guardian. If a minor is traveling without their parents, the corresponding authorization documents must be presented.

Children up to 12 years old stay free when using existing bedding.

 

Yes. We offer connecting rooms, subject to availability.

 

Most Superior Rooms feature a private balcony.

From the Deluxe Room category onward, all rooms include a private balcony.

 

Yes.

You can book a table by contacting us at:
Email: red@hotelmadero.com
WhatsApp: +54 9 11 5513-5198

 

We regularly offer exclusive promotions and special benefits.

Please visit the OFFERS section of our website or contact our Reservations team to learn about our latest offers and find the option that best suits your stay.

 

Our team will be happy to assist you.

Reservations

  • Email: reservas@hotelmadero.com
  • WhatsApp: +54 11 5513-5133
  • Phone: +54 11 5776-7700
Back to top
Back to top